Senior Systems Engineer / Owner
Media Passport (January 2000 - Present)
- Network Infrastructure Fortification: Spearheaded hardware deployments, reducing vulnerabilities by 30%
- Remote Support Implementation: Implemented Bomgar Remote Support for enhanced efficiency and responsiveness
- Incident Response & Resolution: Slashed incident handling time by 70% and elevated first call resolutions by 85%
- Automation & Efficiency: Automated workflows using scripting, cutting manual process time by 80%
IT Systems Administrator
Borough of Stone Harbor (January 2000 - Present)
- Compliance & Security: Ensured CJIS compliance and reduced JIF insurance liabilities by 20%
- Incident Response & Resolution: Reduced typical response time from 6 hours to 15 minutes
- Software-Defined Networking: Designed and deployed a software-defined network, reducing hardware costs by 60%
- Cloud Computing Expertise: Showcased expertise in Microsoft 365, Exchange, and Azure
Network Engineer Consultant
City of Sea Isle City, NJ (January 2006 - January 2022)
- Critical Data Recovery & Cost Savings: Orchestrated full-scale data recovery, averting an $8M crisis
- Robust Security Measures & Compliance: Implemented comprehensive security measures and ensured compliance
- Disaster Recovery & Emergency Response: Delivered essential services in the aftermath of Hurricane Sandy
- Network Infrastructure Optimization: Designed and implemented a high-performance network infrastructure
IT Manager, Architecture & Systems Engineer
Miss America Organization (August 2000 - May 2015)
- IT Infrastructure Overhaul: Designed and deployed in-house IT infrastructure, revolutionizing organization-wide communication
- Project Management & Event Support: Single-handedly managed IT setup and support for the Miss America pageant
- Cloud Computing & Innovation: Orchestrated a cloud-based contestant lottery system, setting a benchmark for transparency
Education and Certifications
- Non-matriculated Computer Operating Systems Concepts Coursework
- Stockton State College and Rutgers University
- Microsoft Certifications
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified Professional (MCP)
- Microsoft Certified Professional + Internet (MCP+I)
- Microsoft Partner
- Microsoft Most Valuable Professional (MVP)
- Obtained from Jersey Systems Engineering (Jan 1999)
- New Jersey State Police (NJSP) CJIS Data Security Policy Training
- Completed training on the Criminal Justice Information Services (CJIS) Data Security Policy
- Teaching Experience
- Taught classes on various IT topics, sharing knowledge and expertise with students
Currently Studying
- Certified Ethical Hacker (CEH)
- Pursuing certification to enhance skills in identifying and mitigating cybersecurity vulnerabilities
- GSDC Generative AI in Cybersecurity Certification
- Studying the application of generative AI techniques in the context of cybersecurity
- Nvidia Jetson AI Specialist
- Developing expertise in utilizing Nvidia Jetson platforms for AI and edge computing applications
Community Involvement
- Jersey Shore Liaison for Cape May County Island Towns (Oct 2012 - Dec 2012)
- Assessed Hurricane Sandy damages and relocated equipment/servers to restore critical network services
- Identified closest working internet for Emergency Operations Centers (EOCs) to enable rapid response
- Organized Social Media Fundraiser for Alzheimer's Association: The Longest Day (March 2021)
- Planned and executed a successful social media fundraising campaign to support the Alzheimer's Association
- COVID-19 Community Support (Jan 2020 - Dec 2022)
- Completed Coursera's COVID-19 Contact Tracing Course to better understand and contribute to pandemic response efforts
- Created and maintained a social media resource with vetted information, knowledge, and articles to keep the community informed during the COVID-19 pandemic
- Muscular Dystrophy Association (MDA) Lockup Fundraisers (2004, 2008)
- Participated in MDA Lockup fundraising events to raise awareness and support for individuals affected by muscular dystrophy
- Pinelands Preservation Alliance - Plant a Tree Day (2006)
- Volunteered in the Plant a Tree Day event to support the conservation and restoration of the Pinelands ecosystem
- Open-Source Software Contributions
- Actively contribute to various open-source software projects, collaborating with developers worldwide to improve software quality and functionality